After spending a night in Tumbarumba (and watching more Winter Olympics, of course), the next night in Cowra, and then a few days in Bathurst, a pleasant city of
30,000 surrounded by the rolling wheat fields of the central tablelands, I drove a few hours east through the Blue Mountains and back into bustling Sydney. After
I'd spent the previous week meandering through the bucolic countryside, Sydney was major culture shock for me. Nevertheless, the boxes of camping gear that I had
mailed to myself while in Auckland had finally arrived, so I picked them up at a Post Office and then drove back to the Sydney Airport, where I turned in my Avis rental
car and picked up my two-month rental car from Hertz.
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Above: At the Sydney Airport, exchanging my one-week rental car (right) for my two-month rental car (left).
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I'm really starting to hate Hertz and I wonder why I keep patronizing them. A few months earlier in Los Angeles, they ripped me off but I didn't notice it
until too late, so this time I was on my toes. When I got to the desk at the Sydney Airport, the Hertz agent, a woman in her mid-20s, was going to charge me
US$25 a day for a car that I'd reserved via Hertz's website at US$17 a day. That difference of $8 a day carried over two months worked out to about $500, so
I was pretty ticked off.
Fortunately, when I had made the reservation the previous week, I had copied the Hertz confirmation webpage into Microsoft Word, so after bickering with the woman
about my reservation, I dragged out my laptop, opened the file, and showed it to her. After a few calls to the manager, the Hertz agents were adamant:
"We can't rent it at $17 a day," they told me. "We can't make a profit at that rate." Of course, I was thinking, "Who cares if
you make a profit? A deal is a deal."
I was polite but firm and so after another hour, I finally got my car. Even better was that Hertz didn't have any more compact cars available, so I got
a free upgrade to a Toyota Camry, which will be my home for the next two months. Not a bad deal, I figured: a brand-new 30-mpg Toyota Camry with air
conditioning and a good stereo system for only $17 a day. Both Hertz and I hope the Camry comes back in one piece.
With that taken care of, I left Sydney and headed south along Highway 1, thus starting my two-month trip around Australia.
Above left: Murray Beach at Booderee National Park.
Above right: The Botanical Gardens at Booderee National Park.
Above left: Jervis Bay, south of Sydney.
Above center: Bateman's Bay, a pleasant resort town a few hours south of Sydney.
Above right: The beautiful Bega Valley in southern New South Wales, where I'm writing this update.
Home > Travel Stories > My 2002 Trip Around Australia >
Hertz So Bad
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